Write a Complaint That Gets Results

EmailsCommunicationBoundaries

About this prompt

Write a firm, factual complaint to a company that makes it easy for them to fix the problem — without ranting or burning the bridge.

Prompt type: Emails
Output: Email
Use case: Complaining to a company in a way that actually gets fixed
Skill level: Beginner

Copy block

Help me write a complaint that actually gets a result.

Who I'm contacting: [COMPANY AND, IF KNOWN, THE RIGHT DEPARTMENT OR PERSON]
What went wrong: [THE FACTS, IN ORDER]
When, and any reference info: [DATES, ORDER OR ACCOUNT NUMBER — you can shorten or generalize sensitive numbers]
What I've already tried: [PREVIOUS CONTACT, IF ANY]
What I want them to do: [REFUND / REPLACEMENT / FIX / APOLOGY / SPECIFIC ACTION]
How I feel: [FRUSTRATED / DISAPPOINTED — so we set the right tone without venting]

Write a complaint that:
- States the problem clearly and calmly, with the key facts and dates
- Explains the impact on me without exaggerating
- Makes one specific, reasonable request
- Sets a polite but clear expectation for a response (what, and by when)
- Stays firm and professional — no insults or threats; easier for them to help than to fight

Keep it concise. Use only the facts I gave you — don't invent details or company policies. Don't include full sensitive numbers if a partial or reference is enough. Give me one email version and one shorter version for a chat or web form. If this involves a legal right or a large sum, mention I may want to check my consumer rights or escalate formally, without pretending to give legal advice.

Example scenario

Someone charged twice for a subscription could use this to write a calm, factual email asking for a specific refund by a clear date.

Recommended for

Anyone dealing with a company
Consumers
Small business owners

These prompts are drafting and learning aids. Review important outputs carefully and avoid pasting private, sensitive, legal, medical, or financial information unless you understand the risk.